Welcome Coffee  sponsored by:

Chair Opening Remarks

Jennifer S. Ullman

Associate Director,

International Public Policy & Regulatory Affairs

Verizon Communications

Keynote Morning Kick-off: Overview of the Mobile and Fixed Sectors in the Region: Reviewing the Challenges and Opportunities

• Licensing and foreign direct investment issues
• Market access and liberalization
• Convergence and IP services adoption
• Future trends and issues

Philip L. Asmundson

Vice Chairman and National Managing Partner,

Technology, Media & Telecommunications

Deloitte LLP

Opening Panel: Key Aspects for the Development of Profitable Communications Services – An Operator’s Perspective

• Tax issues and policies
• Investment plans for the development of new voice and data services
• Achieving differentials in competitive markets through the offering of convergent services
• Number portability impact

Moderator:

Celedonio von Wuthenau

Director, Latin America Programs

CDMA Development Group

Panelists:

Richard A. Nixon

Chief Operating Officer

Laqtel Limited

Achieving Profitable Growth from Convergent Charging & Value Added-Services in Highly Competitive Markets

The market in CALA has experienced a high growth rate in the last several years, both in the number of users and events, and is predicted to keep growing at double digits. But, although this growth has added many subscribers, they are predominantly pre-paid subscribers with low levels of loyalty and high churn rate. The session will disucuss how service providers can use their billing systems to create a better experience for their subscribers and improve ARPU and loyalty.Further more, how they can grow even further by offering new innovative value added services. Put together, service providers are able to bring to market attractive new offerings and new price plans, attract new customers and react to the ever changing market needs and provide a personalized, consistent and intentional customer experience™, for true competitive advantage and profitable growth.

Rogelio Hurtado

Regional Vice President

Amdocs Network Business Unit (NBU)

Prepaid Strategies: What has Changed and What are the Lessons Learned?

Dirk Currie

CEO

Telesur Suriname

The Vision in Television: enabling a personalized experience for multimedia consumer

Daniel Ode

new Director of Marketing & Business Development

Ericsson Central America & Caribbean

Offering Compelling Multimedia Services

Business Opportunities for Next-Generation Mobile Messaging & Value Added Services (VAS)

• Enhancing 3G networks capabilities to provide mobile broadband services
• Leveraging ARPU through messaging and VAS
• How to get data services to take off

Benjamin J. K. Yeo

Senior Research Analyst

M-government - New Business Opportunities for Mobile Operators?

John Thompson

Management Specialist and Consultant

Ministry of Public Administration, National ICT Centre of Trinidad and Tobago

Strategies and Prerequisites for growing VAS revenues

Jan Lattunen

Vice President of Sales & Marketing - Americas

SMARTTRUST

Scoredcard Systems Presentation

Eva Asner-Mrachacz

Project Manager

Scorecard Systems Inc

Round Table Session: The Legal and Regulatory Environment: Regional Perspectives

• Key/current telecoms regulatory and policy developments
• Regulating in a converged environment
• Regulations and policies on broadband, content, mobile, data, disruptive technologies, and NGNs
• Trade policy & market access issues affecting the ICT sector and the region
• Good framework for investment and growth (licensing, FDI, etc.)
• Increased capacity demand – infrastructure, submarine cables, pricing, demand
• Number Portability outlook
• Competition in the region – new entrants, impacts on rules and policies
• Future outlook

Moderator:

Jennifer S. Ullman

Associate Director, International Public Policy & Regulatory Affairs

Verizon Communications

Panelists:

Julian Wilkins

Head of Group Telecoms Public Policy

Digicel Group

Calvin Monson

Vice President

NERA Economic Consulting

Edgar M. Anaya

Partner

Haynes and Boone LLP

Challenges to Market Entry for New Operators in an Established Market and Gaining Momentum from Behind

Richard A. Nixon

Chief Operating Officer

Laqtel Limited